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Payment and shipping

The following conditions apply:

Shipping conditions

The goods are delivered on national territory and in the following countries: United States, Germany, Austria, Luxembourg, Belgium, France, Italy, Spain, Portugal and in all other EU countries, as well as around the world.

Shipping costs (including VAT)

Can apply free shipping only when order 2 items or more.

Just send email to melody@diy-artswork.com, and will get "free shipping" discount code

Delivery times

Unless otherwise specified in the respective offer, once an order is placed, order processing usually takes 3-5 business days. Once the item ships, the tracking information will be emailed to you automatically. Delivery times are as below:

 

United states: 12 - 45 days

Canada, Europe: 12 - 50 days

Australia, New Zealand: 15 - 50 days

Rest of the world: 15 - 60 days


Please note that if product is customized which you choose, we need an additional 20-30 days to produce them.

Also please note that there are no deliveries on Sundays and public holidays.


If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Payment options accepted

 Payment by credit card
-  Payment by PayPal
-  Payment by immediate transfer

Further details on payment

If you pay by credit card, your credit card account will be charged when the contract is concluded.


For all additional questions, pls feel free to contact email address at melody@diy-artswork.com

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